By the time the NBN rolled out, the network was in crisis.
The company had been caught with a record number of blackouts, a high-speed roll out delay and had failed to deliver the network as promised.
The NBN’s rollout was so badly bungled that the company was forced to lay off hundreds of employees in its Melbourne office.
“It was a catastrophe,” says Alstom CEO Tom O’Neill.
He is talking about the company’s botched rollout of the National Broadband Network.
Alstom says it has “unquestionably” been a significant financial blow.
But how does Alstam’s NBN work?
“We have the capacity to deliver a network that is faster than the best of the other networks,” says Mr O’Neil.
But is it?
The first question you must ask about Alstams NBN is, “Does it work?”
“What’s it actually going to do?”
The company has built the NBN for itself, rather than for the network to which it is attached.
“[The NBN] is not for the government to come in and make changes to,” says Mike Daley, Alstaman’s vice-president of engineering.
This is why it’s so important that Alstampers NBN rollout is well-documented, so it can be audited.
Its not for Alstamps NBN to be put to a review by any government.
Instead, the NBN rollout should be overseen by the Australian Competition and Consumer Commission (ACCC), which oversees the NBN.
It is the watchdog that has oversight of the NBN and its rollout and can force changes.
That’s where the NBN’s problems lie, according to Mr Daley.
Mr Daley says he has been asked by the commission to look at how the NBN is being implemented in the ACT.
While Alstammers NBN rollout has been praised by some for its efficiency, there have been numerous criticisms.
In March, AlStams NBN rollout was blamed for a number of high-profile incidents that included power cuts, power outages and widespread damage to infrastructure.
At one point, an Alstamer’s NBN outage was blamed on faulty switches, while an earlier outage caused damage to Alstomer’s building.
An investigation by the ABC found the NBN network is “disastrously broken” and that the network is not up to the task of delivering the “best quality” of service.
Despite the complaints, AlSTOM has made several changes to its rollout.
One of the companys biggest innovations was the deployment of the “FastTrack” software system.
This software is a set of technologies and procedures that allow the network engineer to quickly deploy a new feature or improve existing infrastructure.
This technology allows Alstoms engineers to “do it fast” rather than wait for an approval process.
As well as speed, this technology allows the company to “move quickly” from concept to deployment.
Other changes include the introduction of a new technology known as “digital firewalls”.
These technology protect the network from the impact of the lightning strikes that can happen in the network’s early days.
Technology such as this also has the potential to slow down the network.
There is also the introduction and extension of a “Digital Fibre” network.
This network will be used to deliver fibre to the node and the NBN will be able to link this network to the rest of the country.
Some of these technologies, such as digital firewalling, have already been used on the NBN in the past.
These technologies have also proven to be a boon to AlSTom and the ACT, as it has been able to deliver fast, reliable network.
The technology was first used on Telstra’s Telstra Fibre to the Premises network in 2005.
Now the technology is being adopted by the ACT’s government.
But is Alstomers NBN really working?
In its rollout, Alstaoms NBN has “done a fantastic job”, according to Mike Dyson, an expert on the ACT Government’s NBN rollout.
He has criticised the company for its “lack of focus”, but says it’s “still doing a fantastic service”.
“I think they’re really doing a really good job,” Mr Dyson says.
If Alstamo is right, the ACT is well on its way to the NBN of tomorrow.
But what happens next?
AlStams plans to invest about $1.5 billion in the NBN, and it has hired a “digital powerhouse” to help the company make it happen.
Digital powerhouse is the term given to a new digital technology that the ACT government is using to improve the network infrastructure.
The digital powerhouse is a software development company called “Alstam”.
Mr O’Connell, Alstenman’s vice president of engineering, says the “digital strength